GE HealthCare is Hiring for a Customer Service Engineer in Guwahati. You need to have a Bachelor’s degree and at least 2 years of experience to apply. Your job will be to make good relationships with customers, install and fix ultrasound machines, and make sure customers are happy in your area.
Table of Contents
Overview:
- Company : GE HealthCare
- Role : Customer Service Engineer
- Location : Zoo Narengi Road, Guwahati
- Qualification : Bachelor’s degree
- Experience : 2+ years
- Salary : 3 to 6 LPA
Job Description:
Roles and Responsibilities For Customer Service Engineer:
- Customer satisfaction: Daily interface with doctors and technicians on equipment status issues. Acts to ensure satisfaction to primary customers
- Technical: Maintaining all models specific to Ultrasound Modality Equipment in the assigned area. Total system level troubleshooting on complex multi-symptom problems
- Business growth: Assists in the growth and direction of business in his/her geographic area
- Administration: Responsibly completes all administration tasks on time. Ensures timely completion of FMIs and PMS inspections documentation for assigned accounts
- Productivity: Responsible for Warranty and PMS contract cost control
- Installation: Plays a leading role in complex and multifunctional rooms
- Assists in account sales visits; helps train others where necessary; identify sales opportunities and communicate to account team
- Shares best practices. Maintain effective quality systems and programs compliant with ISO 9001 standard, according to the GE Service Quality Policy Statement.
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Required Qualifications For Customer Service Engineer:
- An associate’s or bachelor’s degree in electrical and electronics engineering, biomedical engineering, instrumentation engineering, or a related field, as well as two or more years of experience in servicing ultrasound equipment.
- As part of a solution-based service process, the ideal candidate should have experience interacting with internal team members and external customers, as well as diagnosing and repairing mechanical, electromechanical, and/or electronic equipment. They should also be able to work after-hours and on-call on weekends.
- Sought by others for guidance and wisdom. Proficient in English.
- Ability to work independently with little supervision.
- Excellent work standards and quality.
- Initiative and motivation. Plans and arranges work efficiently.
- Excellent communication, listening, and interpersonal skills.
- Strong customer skills, dealing gracefully and successfully with differences of opinion, influences rather than directs.
Desired Skills For Customer Service Engineer:
- Candidate has to be flexible to work in any location that’s assigned to him depending on business requirements
- Strong oral and written communication skills. Ability to document, plan, market, and execute programs.
Job Description Summary For Customer Service Engineer:
As a Customer Service Engineer, you will be responsible for creating and maintaining good interpersonal connections with client representatives, performing Ultrasound modality installation and maintenance, and guaranteeing customer satisfaction in your assigned region.
How to Apply for GE HealthCare Job:
- Visit the official GE HealthCare careers website.
- Search for the job title “Customer Service Engineer” in Guwahati.
- Click on the job posting to read more details.
- Click the “Apply” button and create an account if required.
- Fill in your details, upload your resume, and submit your application.
- Keep checking your email for updates from the company.
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GE HealthCare (Customer Service Engineer): Apply Link
| To Check & Apply for GE HealthCare Important Link (Zoo Narengi Road, Guwahati Location) |
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About GE HealthCare:
GE Healthcare is a global leader in medical technology and digital solutions. Our goal is to build a world in which healthcare has no boundaries. Unleash your ambition, transform your ideas into world-changing realities, and join an organization where every voice counts and every diversity contributes to a better society.
Frequently Asked Questions (FAQ) About GE HealthCare:
1. What is the required qualification for this role?
You need a Bachelor’s degree and at least 2 years of experience to apply for the position of Customer Service Engineer.
2. What will be my responsibilities in this job?
Your responsibilities include installing and maintaining ultrasound machines, building good relationships with customers, and ensuring customer satisfaction in the assigned area.
3. Where is the job location?
The job is based in Guwahati.
Disclaimer:
The recruitment information provided above is for informational purposes only. The details have been sourced from the official site of the organization. We do not guarantee recruitment or employment. Recruitment will be conducted solely according to the official recruitment process of the company or organization that posted the vacancy. We do not charge any fee for providing this job information. Neither the author or its affiliates accept any liability for any loss or damage of any kind arising from the information provided in this article or any actions taken in reliance upon it.